Question 1

Do I need to have experience handling cryptocurrencies to use Bitgron?

Accepted Answer

Absolutely not. You need zero experience with crypto to be able to buy and sell it with Bitgron. In fact, it is specifically designed to help people take their first steps into the crypto landscape.

Question 2

Can you help me if I get stuck at some point?

Accepted Answer

Sure! Contact our customer support center and we will do all we can to help.

Question 3

Is Bitgron safe? How do you protect my funds?

Accepted Answer

Yes. We use some of the most advanced practices to protect your funds. Your fiat funds are stored with our partner bank, a regulated e-money institution, officially sanctioned to provide services across the EU. Your crypto is stored in secure digital vaults protected from theft using state-of-the-art security measures.

Question 4

Is Bitgron a trading app?

Accepted Answer

No. Bitgron’s functionality is built around buying, storing and selling crypto whenever you need to do so. It doesn’t have trading tools like margin buying, short selling, sell/buy orders, an order book, etc.

Question 5

Do I need to have a crypto wallet to use Bitgron?

Accepted Answer

You don’t. Creating your Bitgron account automatically creates your crypto wallet as well.

Question 6

Do I need to install and configure other apps on my phone like VPN, metamasks, etc.?

Accepted Answer

You don’t need to download any specific third-party software to use Bitgron. Your smartphone plus default apps will be enough.

Question 7

How do I add to my Bitgron account? How do I withdraw funds?

Accepted Answer

You can send funds from and to your bank account via SEPA bank transfer.

Question 8

Can I store euros on Bitgron?

Accepted Answer

Sure! We partner with licensed EMI to keep your funds safe. We are also working on the functionality to earn interest on your euro account.

Question 9

Do you charge me for adding to my account or withdrawing funds?

Accepted Answer

Generally, no. But this will depend on the way you deposit funds into your account. Please check out our fees page. Having a Bitgron account is free.

Question 10

Can I use Bitgron with my old crypto wallet?

Accepted Answer

By creating a Bitgron account, you get a new wallet by default. You can transfer funds to your new Bitgron wallet or between your wallets.

Investing in crypto.

Simply better.

Buy, sell and store popular cryptocurrencies at leading rates.

Earn up to 12% on crypto.

What makes Bitgron different

Lower fees

Earn passive income

Simpler registration (SDD)

User friendly

Support

Diverse payment methods

How it works

Sign up

Make your first deposit in euro

Start investing with our new investment tool

Buy cryptocurrency

You can verify your account later to exceed the limits

FAQ

Key facts about Bitgron

Get the app

Investing in crypto. Simply better.

Buy, sell and store popular cryptocurrencies at leading rates. Earn up to 12% on crypto.